Samsung Communications Centre

Messaging Services

In today's competitive business environment, first impressions are vital to you winning business opportunities. 

Samsung's OfficeServ Messaging Solutions ensures that your calls are always answered in a timely and professional manner, features such as personalised Voicemail, Automated Attendant, receive your voicemail via email, remote fax retrieval allow you to do this.  These messaging solutions allows you to be aware from your desk but not of out reach.

Utilising Samsung Messaging Solutions will provide your business with the added benefit of minimising the number of missed calls or abandoned calls by increasing your business efficiency and take your customer service to the next level.

Samsung's Messaging Solutions

OfficeServ IP-UMS

IP-UMS allows you to customise how you receive your voicemail, email and fax.  It merges it all through a robust unified messaging system for small to medium businesses to professionally manage customer and business contacts.  Advanced Features:

Text to Speech (TTS)

Allows the user to dial into their mailbox and have their emails read to them by the OfficeServ IP-UMS server. 

Scalability and Networking

Allows any size business to utilise these messaging solutions and create a centralised voicemail/messaging system for multiple sites.   

Unified Messaging

Easy to access your voice, fax and email messages from the telephone system and your Microsoft outlook application. 

Desktop Faxing

You can send and receive facsimiles from your PC, this increase staff productivity and saves you money on paper costs.

Easy Management

Gives your administrators access to customise your settings .

Auto Attendant

Auto Attendant is a 24 hour receptionist, it ensures that all your calls are efficiently routed to the appropriate department or person which helps improve your customer experience and reduce the amount of calls lost or abandoned.

Voicemail

Allows your staff to receive messages from their callers when they are not at their desk.

Email Gateway

Allows you to receive your voicemail and fax messages via email direct to their PC.

 
SAMSUNG COMMUNICATIONS CENTRE Enterprise IP Solutions

Unified Messaging

Samsung's OfficeServ IP-UMS voice processing and Unified Messaging application provides a unified messaging platform that allows yourself or your employees to access any type of messages anytime, anywhere.

 
SAMSUNG COMMUNICATIONS CENTRE Enterprise IP Solutions

Automated Attendant

Samsung Auto Attendant can help you establish a professional first impression, and serve your customers with utmost sophistication and simplified call reception and management processes.

 
SAMSUNG COMMUNICATIONS CENTRE Enterprise IP Solutions

Voicemail

Never miss another call, voicemail can be configured with simply settings so that it can be accessed and actioned at the touch of a button

 
SAMSUNG COMMUNICATIONS CENTRE Enterprise IP Solutions

Email Gateway

With a simple click of the mouse, the Email Gateway feature gives users the ultimate tool to access and manage all voice, fax and email messages directly from their email inboxes